Orders placed before 5pm are generally dispatched the same working day. Our standard shipping is usually delivered within 48 hours, however we also offer a Next Day Delivery service for orders placed before 5pm Monday - Friday.

Different manufacturers offer different warranty policies, so please get in contact to discuss your specific case. We are the official UK Service Centre Partner for many of the brands we stock, such as Fellow, Acaia, Moccamaster and Morning. This means that we handle their repairs and replacements in-house.

Your payment security is our top priority. All transactions on our website are processed through trusted, industry-standard payment gateways, ensuring your personal and financial information is protected with the highest levels of encryption. Shop with confidence knowing that your details are safe and secure.

Please see our returns and refunds policy here.